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Customer Experience Consultant Victoria Taylor discusses how to place people and their interactions at the heart of your business.
A Big House Event supported by Creative Quarter
Please note: If you have already accessed 12 or more hours of support from The Big House, email us to find out how else we can support you & your business journey info@bighouse.org.uk
CREATIVES' CLUB IS...
A monthly space to connect, network, forge relationships, hatch plans, collaborate, skill share, be curious, ask questions and discuss all things entrepreneurship, business, and beyond.
#27: Good Experiences Don't Happen By Chance, You Have To Design For Them
Speaker: Victoria Taylor, Customer Experience Consultant
This session will cover:
WHO IS VICTORIA TAYLOR?
Victoria Taylor, is a Customer Experience Consultant and Keynote Speaker. She's consulted boutique businesses, fortune 100 brands and everything in between for over a decade. She works with brands to make people matter; providing impactful, seamless and meaningful customer and employee experiences. Victoria is a proven customer experience leader who brings together the digital and physical worlds, transforming experience at every moment and interaction someone has with a brand. She works with clients with an underlying purpose: 'Make people matter and your brand will matter to them'.
https://www.linkedin.com/in/vi...
WHEN IS IT?
Thursday 14 January, 5.30pm - 7pm
WHERE IS IT?
Online via Zoom - details will be sent out a few days before the event. Please download & create a basic Zoom account (for free) in the meantime https://zoom.us
HOW DO I BOOK?
This event is free but you must be enrolled with The Big House. Space is limited, so make sure to book your ticket today to guarantee your place.
Please note: If you have already accessed 12 or more hours of support from The Big House, email us to find out how else we can support you & your business journey info@bighouse.org.uk
CONTACT US
If you have any questions and/or would like any further information about this event, please contact the Events Team at bighouse@creativequarter.com or telephone 0115 710 0107.
WHAT IS THE BIG HOUSE PROGRAMME?
The Big House offers fully-funded business support, mentoring, workshops, networking events, access to grants for creative and digital businesses in Nottinghamshire and Derbyshire. Visit bighouse.org.uk for the complete details of the programme. Follow us on Facebook, Twitter and Instagram
As this event is part of a European Regional Development Fund (ERDF) initiative, we will require you to be enrolled in The Big House Programme, prior to attending. If you are not already enrolled, you will find the appropriate form at: https://bighouse.org.uk/enrolm...
Please download and complete the form and bring it with you to the event, as it will be required when signing in. If you would like any further information on this event, please contact us at bighouse@creativequarter.com
This project is part-funded by the European Regional Development Fund 2014 - 2022
Thursday 14th January 2021
17:30pm - 18:30pm GMT